Complete the details on the form below and we will contact you as soon as possible to advise if your request is acceptable or not. If accepted we will then provide you with a unique Authorisation Number. Please note: Returns cannot be accepted unless accompanied by the appropriate authorisation number, failure to do so will result in goods being turned away.

Please read the Häfele Returns Policy before continuing.

We thank you for your assistance with this matter and would like to assure you of our prompt and efficient service with any queries concerning returns. All queries are to be addressed to Customer.Services@hafele.co.uk