Case Study: How Häfele to Order Improved Efficiencies of Major Residential Construction Expert

Häfele Plus Customised enables our customers to save time, cut costs and avoid mistakes by ordering products to exact size, quantity and finish specifications. In this case study, we look at how our customer, KWB London Ltd., used Häfele Service Plus Customised to increase efficiency for the London-based joiner.

KWB London Ltd. has become one of the major players within the capital’s residential construction industry. With major contracts being added to their portfolio, including ongoing work for Battersea Power Station, Park View and Postmark London, the business is fast-growing, with reliable solutions and efficiency key to their success.

With such increased demand for its service – including being appointed to work on a 247 apartment development at Kew Bridge – KWB London Ltd. trialled Häfele Plus Customised for the first time, and were thrilled with the results.

Kevin Behan, managing director at KWB London Ltd., said: “Häfele Plus Customised is a great service for the handling of long material, which we rely on for our projects. We were able to order Gola Profiling cut to our exact length requirements, which was packaged plot by plot for easy distribution when on site.

“I would absolutely recommend Häfele Plus Customised to any joinery firm. We already have a great working relationship with Häfele; it’s a fantastic company and this new service is another bonus that benefits our business.

Photo credit to Andrew Beasley and Taylor Wimpey Central London

“It meant we were able to save time and money, all through improved efficiency and after using the service for this first order, we have already put in two further contracts for the cutting and packaging of Häfele’s Loox LED lighting.”

Photo credit to Andrew Beasley and Taylor Wimpey Central London

At Häfele, we’re committed to supporting our customers with outstanding services that make up the Häfele Experience. Häfele Plus Customised has opened the door to bespoke assembling, packing and labelling enquiries across a broad range of products. Particularly, as demonstrated in this case study, Häfele Plus Customised benefits customers who with traditional long items, such as lighting strips, Gola handle profiles and wardrobe rails. There is no minimum order size.

Photo credit to Andrew Beasley and Taylor Wimpey Central London

If you are interested in how Häfele+ Customised could benefit your business, or want to learn more about the service, get in touch - all requests will be considered. The ordering process is very easy; simply complete a form at our Häfele Service Plus Customised hub, or email for other requests.