Transforming Hotel Experiences with a Cutting-Edge Technology Ecosystem
In the evolving hospitality industry, creating a memorable guest experience has become paramount. Hotels are no longer just places to stay; they are destinations that offer unique and personalised experiences. This shift is being driven by advancements in technology, and a new partnership is at the forefront of this transformation.

The Power of Collaboration
Häfele has teamed up with Integrated Media Solutions (IMS) and LikeMagic to revolutionise the digital experience in hotels. Combined, our technologies aim to personalised and enhance every aspect of a guest’s stay.
IMS brings its expertise in guest technology, providing services like Wi-Fi, TV, digital signage, and the Personal Entertainment Network (PEN), which allows guests to connect their devices seamlessly, just like at home. Meanwhile, LikeMagic offers a user-centric web application that delivers a personalised digital journey, covering everything from booking to check-out.
Seamless Integration
Häfele integrates IMS and LikeMagic’s offerings with our own products, creating a cohesive technology ecosystem. For example, Häfele’s Dialock access control system can be managed via LikeMagic’s smart key feature, and the Loox lighting system can be controlled through the same app. This integration ensures that every aspect of the guest experience is interconnected and easily managed.
Building operators and facility managers also benefit from this system. They can monitor guest movements and receive alerts for housekeeping and maintenance needs, ensuring a smooth and efficient operation.
A Unified Approach
Paul Smith, Head of Specification Sales at Häfele, emphasises the partnership’s ability to simplify the specification process for architects and designers:
“Ultimately, this partnership has been constructed to offer the industry a collective of experts who can provide a transformative digital solution from one source, resulting in a unique end user experience.”
Conclusion
This partnership advances a hotel experience by leveraging technology to create a seamless, personalised, and efficient stay for guests. By integrating access control, lighting, and maintenance services into a single platform, hotels can enhance their offerings, attract more guests, and ultimately boost their revenues. The future of hospitality lies in such innovative collaborations, and Häfele, IMS, and LikeMagic are leading the way.
For more insights into how technology is transforming the hotel experience, watch our panel discussion with guest speaker Joe Pine – the author of The Experience economy.
Unlock your exclusive access to our panel discussion below: