Häfele Hands Free Support

Hafele Hands Free

The ‘Häfele Hands Free’ scheme has been designed to get businesses, such as those in the hospitality, tourism and commercial industries, back on their feet. The provision of design solutions and services will help businesses meet social distancing and other health and safety requirements following the Coronavirus pandemic.

Combining virtual specification support, online training, advice around upgrades to handsfree technology and access to our maintenance programmes, ‘Häfele Hands Free’ will support establishments such as hotels, serviced apartments and offices in the reconfiguration of spaces to protect staff and customers in the long term, while offering users the best possible experience.

Häfele Hands Free: Products to help your business

A number of our products help businesses to improve efficiencies while simultaneously minimising person-to-person contact and enhancing your customers’ experiences.

Dialock: Front and centre of the programme is Dialock, our advanced door and furniture locking system, which can support businesses striving to limit the amount of face-to-face contact and touch points in their environments. Compatible with smartphone apps, Dialock allows users to access areas and rooms, lockers, and furniture within a building using fewer touch points. Additionally, Dialock is compatible with third party hospitality booking apps, allowing the user to book rooms, reserve tables, check in and out, purchase goods, and receive promotions and messages – all with minimal interaction with staff, limiting movement around a building and reducing the touching of doors and other surfaces.

Swing and sliding doors: Dialock can integrate with automatic swing and sliding doors, eliminating the need to touch handles, and is also compatible with flow sensors, which can be programmed to automatically limit the number of people in spaces such as shops, restaurants or gym areas.

Häfele Hands Free: Services to help your business

At Häfele, we’ve been supporting businesses in the hospitality, tourism and commercial spaces to improve efficiencies using Dialock for a number of years. But now we’ve brought together a collection of our services under one holistic package to help businesses, contractors and fit-out companies to efficiently improve their spaces to meet new requirements and customer expectations quickly and easily. Our Häfele Hands Free service offers:

Specification advice: You can submit your specification, reconfiguration plans and brief to us and we will advise on the best solutions to meet your bespoke requirements. For those who already have the Dialock range in place, which aren’t Bluetooth enabled, we will advise on the best way to upgrade.

Free training: We are offering free training to employees, enabling you to programme your systems to get the most out of them.

Häfele App: Get free access to our Häfele app to allow your customers to access rooms, areas, lockers and furniture within a building using fewer touch points.

Dialock Assist Maintenance Programme: For the first year, you will also be able to access our Häfele App and Dialock Assist Maintenance Programme for free. This dedicated, bespoke back-up system includes technical help and support, remote PC monitoring and diagnostics, and even a service visit.


Speak to the Hafele Projects 360 team about how Hafele Hands Free can support your business.