Projects 360° Dialock Assist Service
Dialock Assist is Häfele’s dedicated, bespoke back up service on our own brand range of Electronic ID & Locking Systems, Dialock. At Häfele, our Projects 360° Team understand that a great project should be built to last a lifetime and that’s why we want to offer you absolute peace of mind for your Dialock electronic locking systems with this unique after-sales service.
How does it work?
There are three levels of Dialock Assist cover to choose from depending on the needs of your project. Each package is created bespoke around your application, with onsite system check-ups, technical support and help available to all Dialock Assist customers.
Packages
The matrix below details our 3 levels of cover. If you have any questions then please enquire today and one of our Projects Team will be happy to help.
|
|
BRONZE |
SILVER |
GOLD |
|---|---|---|---|
Technical helpline & support during office hours |
|
|
|
Remote PC monitoring and diagnostics |
|
|
|
1 annual service visit |
|
|
|
2 annual service visits |
|
|
|
Emergency call out service during office hours |
|
|
|
Annual battery replacement |
|
|
|
Estimated annual subscription(based on a medium sized project in London) |
£820 |
£1540 |
£2640 |
