FREE Technical Advice

With over 25,000 products in our portfolio we can understand that it’s hard to know everything about every product. To help our customers understand our products in more detail we offer FREE technical advice through our team of fully trained technical advisors.

Whether your query is about the dimensions of a product, application, best use, fitting, installation or specification, you can contact the technical team on 0800 171 2908 or email:

Häfele to Order

If you need help on our new cut-and-assemble service please contact us on 0800 181 4290 to speak to a specialist.

Technical FAQS

Please take a moment to look through our frequently asked technical queries. If your query is not answered here then please feel free to contact us. 

> Lighting & Electrical FAQS

> Kitchen Accessories FAQS

> Sliding Door FAQS

FREE Specification Advice

Do you need help specifying your requirements? We can help you, please fill in the following relevant forms and email it to

> Lighting & Electrical Specification Form

> Sliding Door Specification Form

Installation Videos

If you are looking for help when installing a product please check our product installation videos by clicking the video link below.

> Fitting instructions for HSA Lader Unit

Technical Chat

Opening Times

Contact our technical team