Contact Us
We want your online experience to be easy and hassle free. In addition to the information provided on the site we also have an experienced team of Customer Service advisors ready to answer any queries you may have.
Customer Service 0800 171 2909
Or email: customer.service@hafele.co.uk
Opening hours: Monday to Friday, 8am - 5.30pm
Technical Support 0800 171 2908
Or email: technicalsupport@hafele.co.uk
Opening hours: Monday to Friday, 8am - 5.30pm
Häfele Project Team 0800 171 2907
Or email: estimating@hafele.co.uk
Opening hours: Monday to Friday, 8.45am to 5.30pm
Accounts Department 0800 171 2906
Or email: credit.control@hafele.co.uk
Opening hours: Monday to Friday, 8:45am - 5.30pm
Alternatively, please complete the below form including as much information as possible and we will respond to your query as quickly as possible.
Christmas Closing & Opening Times
Friday 20th December – all orders placed before 5.30pm will be delivered on Monday 23rd December*
Monday 23rd December – order up until 3.00 pm for delivery on Tuesday 24th December including all timed delivery services, any orders not delivered on the 24th December will be delivered on the 2nd January 2025
Any orders placed after 3.00pm on the 23rd December and through the Christmas period will be despatched on the 2nd January for delivery on the 3rd January 2025
Business re-opens at 8:00am 2nd January 2025
*Standard delivery terms apply