Our Services

We understand that your projects don’t start with a part number and end with a parcel. We know you are vigilant when selecting technical products, and that support from your supplier is your priority. With nearly 100 years of expertise in the industry, we’re here to offer services that deliver the Häfele experience and support you at every stage.

Our services have all been designed to help businesses like yours. Our Customer Service Charter is our commitment to going above and beyond when supporting you, providing you with the outstanding services that make up the Häfele experience. Please note that the charter states that Free Next Day Delivery is available on orders over £100, when placed before 6pm. This information is no longer correct as we now offer free delivered on all orders over £50, guaranteed for next day delivery when ordered before 3pm. See the Free Next Day Delivery page for more details.
Find out more about our services,browse our charter or by click on the services below.

If you have any queries about our products or services, our Customer Support team will be happy to help on 0800 171 2909.

Häfele Here to Help: No matter what you need, you can rely on us

We know you may be facing challenges at the moment and while much has changed, we remain here to help you. We recently asked a wide range of our customers what we could do to support businesses like yours. We listened, and have adjusted some of our services to try to help. Find out more here.