My Häfele account

My Häfele is the quickest and easiest way to manage your account. Whether you want to check product availability and prices or manage your orders and invoices, you can access everything at the touch of a button from your smartphone, laptop or desktop. Just visit hafele.co.uk/myhafele.

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With My Häfele you can:

Keep track of orders

Check what you’ve ordered and when you can expect it to be delivered.

View account balance

View account balance

Always know your account balance so you can manage your cashflow.

Manage returns

Manage returns

Need to return something? It’s easy with the returns function.

Check pricing availability

Check pricing availability

Keep an eye on product availability and pricing so you can order at the right time.

View and download invoices

View and download invoices

Keep all your invoices in one place so you can access them when you need them.

Manage your account preferences

Manage your account preferences

Keep all your details up-to-date, including payment options, delivery addresses and more.

So, whether you’re out on site and need to quickly update an order, or you’re sorting out your end of year tax return, you have access to everything you need in one place.

Getting started with My Häfele account

There are two ways to access My Häfele. Either sign into your account via the Häfele home page, or go straight to hafele.co.uk/myhafele.

The first time you go to log on, you’ll have to enter your username or customer number as well as your password, but then the platform will remember your details for quicker access the next time you use it.

Once you’ve logged into My Häfele, you’ll see your dashboard, which includes your balance, recent orders and other useful links such as to our The Complete Häfele product brochures.

You can use the platform to manage product enquiries, invoices, order history, order backlog and returns. Via the My Häfele portal, you can also add co-users, set up different payment methods and take advantage of a number of other functions that will make your day-to-day life easier.

If you want the convenience of accessing My Häfele whenever and wherever you like, you can find more step-by-step guides about getting started online here.