Contact Us

We want your online experience to be easy and hassle free. In addition to the information provided on the site we also have an experienced team of Customer Service advisors ready to answer any queries you may have. 

Customer Service  0800 171 2909

Or email:

Opening hours: Monday to Friday, 8am - 5.30pm


Technical Support  0800 171 2908

Or email:

Opening hours: Monday to Friday, 8am -  5pm


Häfele Project Team  0800 171 2907

Or email:

Opening hours: Monday to Friday, 8.45am to 5.30pm


Accounts Department  0800 171 2906

Or email:

Opening hours:  Monday to Friday, 8:45am - 5pm

Alternatively, please complete the below form including as much information as possible and we will respond to your query as quickly as possible.


Christmas Opening Times

Thursday 21st December, 3:00pm

Order before this time for delivery on 22nd December*

Thursday 21st December, 3:00pm – Tuesday 2nd January, 5:30pm

Orders placed between these times will be delivered on the 3rd of January*

Our offices and phone lines will be closed from 4:00pm Thursday 21st December- 8:30am Tuesday 2nd January

*Standard delivery terms apply. See our delivery page for more information.

*Mandatory field

First name*
Last name*
Company Name*
Account Number
Email address*
Enquiry Type *
Enquiry Details
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Postal Address
Fax number