Applicable Standards & Legislation

Quality and environmental management at Häfele is an important and integral part of our company philosophy. Not only does it ensure that our products and services are safe, reliable and of the highest quality, but it also helps us focus on minimising waste, reducing errors and increasing productivity.


Introduction to this section - covering letter and questionnaire responses

Here at Häfele UK, we understand our customers need to learn all they can about the quality, environmental and health and safety systems of suppliers. To help customers receive the information they need, we have provided the below certificates and this questionnaire to provide you with more information. You can find out more in this covering letter.

Insurance Policies

Click here to view our Public and Products Liability Insurance

Click here to view our Employee Liability Insurance

IMS Policy Statement and Index

Click here to see the IMS Policy Manual Index.

Click here to see the IMS Policy Statement.


Click here to view our Certification.


Click here to view our Certification.

Forest Stewardship Council ® Chain of Custody

FSC® was founded in 1993 and is an international non-governmental organization dedicated to promoting responsible management of the world’s forests. It promotes a trustworthy wood labelling scheme allowing customers to identify wood and wood based products from well managed forests and other controlled sources, developed in response to public concern about deforestation.

Hafele UK have been certified by FSC® since March 2004 for the chain of custody supply of FSC® certified wooden product under FSC Licence Code FSC-C023352.

Please view our product list for FSC® certified products.

Click here to view our certificate.

Battery Legislation

Häfele UK complies with the Batteries and Accumulators Regulations 2008. We are registered with Comply Direct (Registration number BPRN00207) and applicable products are labelled according to the requirements of the directive.

For further information on these regulations please visit the Department for Business Innovation and Skills.


The Regulation, Evaluation, Authorisation and Restriction of Chemicals (REACH) Regulation came into effect June 2007, of which Häfele UK are compliant.  It is designed to replace approximately 41 EU legislations with regards towards chemical controls, with the objective to ensure that every chemical substance being used has been registered on a central database to implement a high level of control on the safe use of such chemicals.

For further information please email


As part of our ongoing commitment to ensuring awareness and compliance to current and future directives, Hafele UK confirm their compliance to this directive which originally came into effect on 01.07.2006. Specific details relating to any products can be made available on request.

On 4 June 2015, the EU commission published a new Directive (EU) 2015/863 (RoHS 3) with an enforcement date of July 22 2019, to amend Annex II to EU RoHS 2 (Directive 2011/65/EU) to add 4 phthalates onto the list of restricted substances.

These amendments may have immediate implications for our vendors and these will apply to non-exempt electronic products placed on the market after July 22nd 2019. Notably, medical devices and/or monitoring and control tools will have an additional 2 years to fully comply.

Compliance with this RoHS 3 EU Directive 2015/863 should be clearly stipulated in any Declaration of Conformity provided by vendors of electrical/electronic products.


Häfele UK complies with The Waste Electrical and Electronic Equipment (WEEE) Regulations 2006, whilst also maintaining our compliance obligations within the 2014 recast directive.  We are registered with Comply Direct, Registration number WEE/FH0067TX.  Applicable products are labelled accordingly to the requirements of the directive.

For collection and recycling of Business End User WEEE please email or telephone 01788 548618. 

For further information on these regulations please visit

Management system related documentation:

Sustainable Development Policy

Häfele U.K. Limited recognises that enviomental concerns are becoming increasingly important in society and that businesses have both a legal and ethical duty to ensure that they behave in an enviromentally sensitive and acceptable way. Click here to read our complete sustainable development policy

Statements of Conformity

The requirement for a statement of conformity to appear on despatch note paperwork should be notified to Häfele UK when placing each order, so that this requirement can be catered for.

Häfele UK have standard quality inspection procedures relating to the Quality Standard ISO 9001 which apply to deliveries made from our distribution centre in Rugby. As goods on direct delivery orders are delivered direct from a 3rd party, we are unable to implement these procedures for these orders and therefore cannot supply statements of conformity for these deliveries. We would like to express that in the unlikely event of anything being incorrect your statutory rights will not be affected.

COSHH Reports

COSHH report sheets describe the risks that are associated with the product and the measures that must be taken to avoid these risks. Our COSHH certificate reporting service allows you to search and display the COSHH reports for our products.
Please click here for a list of all our items that have COSHH reports. Please note that not all of our items have COSHH reports.

DOP Certificates

The Declaration of Performance (DOP) is a document which declares that a product meets the essential performance characteristics for CE markings. Our DOP certificate reporting service allows you to search and display the DOP certificates for our products.

Please click here for a list of all our items that have DOP certificates.
DOP certificates for our StarTec products can be found here.


ISO 9001
Standards and Legislations ISO Certificate 14001
FSC Certified logo