Our Areas of Expertise
The world of hardware provides an ongoing opportunity to make things better. At Häfele UK, we use our expertise to do just that. Our hardware fittings consistently meet quality standards that apply anywhere in the world.It’s a level of quality that allows products to perform better and contribute more in whatever role they play; and while our industry experience is concentrated on construction and building, our main focus is on people. Through our products and professional services, our expertise shows in the form of convenience, dependability and thoughtful functionality.
Our Superior Range of Products
Häfele customers demand exceptional quality, and we wouldn’t have it any other way. As we select, develop and produce our products, we’re deeply committed to precision, durability, functionality and user-friendliness. True to our heritage, we insist on – and rigorously test for – uncompromised German quality in all of our products. In the UK our product range includes more than 25,000 items. Each is designed to address a specific purpose, and to assist our customers in realising their goals. Through Häfele Engineering we constantly develop new products and improve existing ones, to allow our customers to get their work done faster, better and more efficiently.
Our Intense Focus on Service
In addition to our product portfolio, Häfele UK provides comprehensive customer support through our best in class sales team. Whether it is a customer service consultant at the end of the telephone or on live chat, a technical support adviser giving specialist advice, or one of our local Area Sales Managers visiting our customers face-to-face, our 30,000 active customer-base is always at the heart of what we do.
In addition and created specifically for the construction industries, Häfele’s 360º Project Service provides in-depth support to specifiers, planners, consultants and installers on their building projects.
A Dynamic Innovator
Häfele is both a manufacturer and a distributor, which gives us extensive reach and versatility. When we sense a demand for something new, we either create it or source it internationally. The drive to always think ahead is part of our corporate DNA. Our history has been shaped by visionary entrepreneurs whose innovative thinking has enriched all areas of our business. In fact, through the years we’ve pioneered many new industry standards, trends and best practices. Resting on our laurels has never been an option; we are always looking ahead.